Employee Navigator
For employees whose employer uses Employee Navigator, sign in to review available benefits and complete the tasks shown for your enrollment.
Open enrollment login ↗
TEB&HR · Enrollment & support
Enrollment guidance.
Enrollment guidance.
Personal support.
TEB helps employees understand their benefits and supports HR teams before, during and after enrollment. Find practical steps, account access and a person to help when you need one.
Start here
The right resource for your task.
Use the platform listed in your employer’s benefits materials. The links below help you find enrollment access, benefit accounts and support.
TEB consumer portal
For TEB-administered benefit accounts, review balances, account activity and the available reimbursement and payment features.
Open benefit accounts portal ↗Using your account
Find guidance on reimbursement requests, receipts, account activity and forms in TEB’s FSA/HSA portal guide.
Read the account guide →Not sure where to go?
Tell TEB your employer’s name and the benefit or access issue you are asking about. We can help direct you to the appropriate resource.
Email the TEB team →New account? Use your employer’s registration instructions and company identifier, if required. If you cannot find them, request access help. A company identifier is specific to the employer.
For employees
Prepare, review and confirm.
New-hire enrollment and annual open enrollment have their own instructions and timelines. Use your employer’s current information as you work through these steps.
Gather your materials
Locate your benefit guide, available plan summaries, enrollment instructions and deadline. Write down questions about the options or costs you want explained.
Work through your options
Use the designated enrollment system. Review plan details and the coverage and costs shown for you. Ask for help before submitting if something is unclear.
Complete the required tasks
Review your selections, follow the system’s submission steps and save the confirmation. Check for any follow-up tasks or documentation requested by your employer.
Your employer’s enrollment deadline, coverage effective date and any required follow-up may differ. Confirm those details with HR or the designated administrator.
Year-round employee support
Help understanding your benefits.
TEB’s guide describes orientation materials, benefit education and personal assistance that support employees beyond the enrollment period.
- New-hire orientation. Clear benefit information and guidance on where to begin.
- Personal benefit assistance. A place to ask questions about coverage options and the enrollment process.
- English and Spanish support. Bilingual education and assistance to help employees understand their choices.
- In-person and online education. Orientation and enrollment support arranged around the employer’s program.
¿Prefiere ayuda en español? Solicite asistencia al equipo de TEB.
For employers and HR teams
Enrollment preparation and training.
TEB works with HR teams on the details that help employees move through enrollment with clearer information.
- Open enrollment preparation. Coordinate benefit updates, eligibility information, enrollment-system configuration and testing.
- Communication planning. Prepare timelines and employee communications such as guides, emails, texts and flyers.
- HR and payroll training. Help staff use enrollment tools, reporting and benefits-administration workflows.
- Ongoing coordination. Support new hires and account questions, with service arrangements confirmed for the employer.
Common questions
Enrollment and access questions.
I am a new hire. Where should I begin?
Start with the orientation and benefits materials supplied by your employer. Confirm your enrollment deadline, locate the designated system and review the available plans. TEB can help you find the appropriate next step if the instructions are unclear.
How do I know which login to use?
Your employer’s materials identify the enrollment platform and any separate benefit-account portal. Employee Navigator enrollment and the TEB benefit accounts consumer portal serve different tasks. Use the quick-access panel or request help if you are unsure.
What if I do not have registration instructions or a company identifier?
Ask your HR team or TEB for the instructions that apply to your employer. Do not use another organization’s identifier. Existing users should follow the platform’s sign-in or account-recovery instructions.
What is my enrollment deadline or coverage start date?
Use the dates in your employer’s current enrollment materials. New-hire and annual enrollment timelines can differ. Contact HR or the designated administrator promptly if a date is missing or unclear.
Can someone explain the plans before I enroll?
Yes. TEB’s benefit education and personal support help employees understand available options and the enrollment process. Ask about assistance in English or Spanish and the sessions available through your employer.
I have a family or employment change. What should I do?
Contact your HR team or designated administrator promptly to ask whether the change affects your benefits and what documentation or deadlines apply. Use the secure process they provide for personal documents.
Where do I find my FSA/HSA balance, receipts or claim history?
For TEB-administered benefit accounts, use the consumer portal. The FSA/HSA account guide explains account activity, reimbursement requests, receipt tasks and available forms.
Where can I get COBRA information?
Review the notice provided by your employer or plan administrator and visit the TEB COBRA page for general continuation-coverage information. Your notice provides your election and payment instructions.
What should I include when asking TEB for help?
Include your employer’s name, the benefit or platform involved and a general description of the issue. Do not email passwords, Social Security numbers, bank details or medical records. TEB can direct you to a secure process if documents are needed.
Based on TEB’s orientation, enrollment-preparation, training and benefit-education materials. Reviewed October 29, 2026. Employer-specific plan terms and enrollment instructions apply.
Connect with TEB.
For enrollment access, benefit questions or education support, contact the TEB team at 855-687-9887 or tebbenefits@teb-inc.com.